Student Payment Questions
- Student I-9, W-4, W-2, Direct Deposit, one-time payment requests, payroll underpayments, student worker overtime, and student stipend paycheck taxes questions ― contact the Employee Service Center (ESC) at 203-432-5552 or email employee.services@yale.edu.
- Hiring or paying professional school student questions ― contact Student Employment at 203-432-0167 or email student.employment@yale.edu.
- Student financial aid payment questions – email gradfinaid@yale.edu.
Process Assistance
- For pay accounting and costing assistance, contact the Finance Support Center (FSC) at 203-432-5394 or email askfinance@yale.edu.
- For questions regarding the GSF process, email gradfinaid@yale.edu.
Technology Issues
- Banner, DataMart, or GSF reporting― contact the ITS Help Desk at 203-432-9000 or go to their website to report a problem.
- Workday ― email gradfinaid@yale.edu.
- Timesheet X ― contact Student Employment at 203-432-0167 or email student.employment@yale.edu.
- If you are experiencing issues with this site or associated links ― email gradfinaid@yale.edu.